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Delivery
Check in this section our conditions for national and international shipments
Shipping costs to Spain (Peninsula)
All orders are shipped directly from the producer, so if you place an order from two or more different producers, each product will be delivered separately, at different times and the estimated delivery time may vary.
- For orders from the same producer the shipping costs are 6,95 euros VAT included.
- For orders from two or more different producers will be added in the cart 8 euros for each producer.
Free shipping for web orders from the same producer equal or superior to 120 euros, valid only for deliveries in Spain (Peninsula) on orders under 30kg.
Between 30 and 59kg the shipping cost is 6,95 euros VAT included. For web orders over 60kg the minimum shipping cost is 54€ VAT included.
Shipping costs to Europe
All orders are shipped directly from the producer. Shipping costs are calculated automatically according to the destination and weight of the order.
For orders from two or more different producers, shipping will be delayed between 3-5 days since we will have to unify the order in our Madrid warehouse to send the products in a single shipment.
Products damaged or lost by the transport agency will be refunded to the customer, a replacement of the merchandise will not be sent.
Shipping costs will be detailed throughout the purchase process and can be reviewed before finalizing the purchase.
Available countries and delivery times
- Germany: 5-7 days
- Austria: 5-7 days
- Belgium: 5-7 days
- Spain (Peninsula): 2-3 days
- France: 3-5 days
- Holland: 5-7 days
- Italy: 5-7 days
For other destinations, please contact us at info@olivadelsur.com
Orders placed on weekends and holidays will be processed the next business day.
For shipments to Spain, if you are not at home, one more delivery attempt will be made, and a third attempt at a point specified by the transport company.
For international shipments, a delivery attempt will be made and if it fails, it will be left in the Parcel Shop closest to the delivery address, waiting for the customer to pick it up. To avoid failures on the first attempt, we recommend selecting the day and time in the tracking link that we will provide.
Olivadelsur will not be responsible for possible delays in the delivery period as a result of incidents in transport.
Any query or incident that may arise we will always be at your disposal to help you and find a solution. You can contact us directly on our website through the chat and the contact form. Or you can call us at our Customer Service phone number or write us a message to our email info@olivadelsur.com